Good for you for standing up for what is right. I hate this slimy ass company. Do you expect the pharmacy to dole out free samples as if they're the cosmetics department pushing minis of Pantene Pro V shampoo? Stay on track with Pill Reminders to help you manage medications day-to-day. God, I love my grandmother. I'm so sick and tired of psychiatrists and pharmacists treating people like shit. There are bound to be mistakes, which is why you must watch your prescriptions as carefully as you already do. Let me talk to Dr. They keep telling me to come in when the car line is long or other reasons. They let you pay for the health insurance and then when you go to use it, it comes back saying declined due to insufficient hours. I feel so much better since I quit that medicine! Ive had a manager tell me that I shouldnt tell the customers about the coupons because ripping them off instead of establishing a friendly relationship really makes them want to come back. You said something about the triage nurse. God Bless. I don't tie them up with phone calls, I use the web page. Which is made perfectly *obvious* by your even bothering to respond to this thread. I tell them every time I am here to please put it on auto refill and they always say they will. Walgreen was understaffed, but also once they hired people, they didn't do anything to make them want to stay. No thanks.I'll just come back in a couple of hours.For many years I used the Target pharmacy at my small local Target. 12. Also every time I go there, in St Paul, a patient is always disgruntled and frustrated. He was fired over the missing tape. Dont give 2 weeks, The gas station and fast food joints down the block are offering higher pay than this shitshow. I have no complaints. They not only know my name at CVS, they greet me with a smile and if they are out of my meds, they will immediately call another store for me. Then I still didnt get my break until I called the district manager. They say go to Walmart. Extra 15% off $40+ vitamins. The previous store manager gave her an award to show her recognition for doing such a great job. Thanks, Walgreens. I went there at noon, and the male pharmacist working said they did not have Fentanyl. To Jack W: The Pharmacist has the right refuse to fill any scrip for any reason. I only hope you will one day suffer the literal pain your customers suffer due to your poor (absolute [censored]ty) service supplied (or not supplied) by your inept pharmacy staff. I was treated differently after that. Now she is leaving me for my next door neighbor AND HE IS A MIDGET! This is a community for Walgreens Stores. Ill just leave it as, I hope that one day, each of those behind the pharmacy counter have an urgent matter that they must take care of with their last bit of strength, only to have to listen to, Welcome to Walgreens, located on the Northwest Corner of Sumter and Price. Bad attitudes meaning lazy, rude, micromanaging or totally ignorant of the idea of positive reinforcement. "If you sell this candy bar, you get a nickel!" At this pace I could have taken the first dose and began to start feeling better. Forums Pharmacy Communities (PharmD) Pre-Pharmacy walgreens pharmacy tech More like they care about your wallet. This topic is now archived and is closed to further replies. Or she claimed not to know it. And we could not even get our freak on. I got told the same thing by the store manager of the location I need my meds from. So keep up with regular appointments. do you have any idea what that did to my confidence? I plan on transferring all my meds to other pharmacies including mail order. I am calling my doctor to see if there is another service I could use, but I doubt there is. And I know this location is not a busy one, especially on a Tuesday evening in a rainstorm. No person ever waits under 15 minutes for a transaction. I explained to her that I just talked to someone here this morning. Much cheaper. . In the next couple of days I will fill my medication trays and we'll see how they did. Unless a pharmacy does compounding, theres no need for a licensed pharmacist. Almost 4 hours after my Doc called in a prescription Its still NOT READY. It seemed expensive, so I left it and decided to try to get it at Walgreens. Their was also a HIPPA violation today. I do take things that are not the brand I have used. I haven't been to the medicine clinic in awhile and last month they wouldn't refill my Paxil and Zyprexa without making an appt first so I did. If you work under a certain number of hours a week, you lose your health insurance. I had a third shift person tell me that this happened to her. Dam walgreens they suck. Gas went down to $2.99 this last week, a big drop that happened slowly this year. What do people do who are ill and maybe going downhill when they get meds? It seems so much organized. I asked what's taking them so long and they said they had a lot of vaccines to do today and the pharmacist was in the bathroom. Walgreens is firing at the Bottom to cut cost when they should be firing at the Top! isn't that strange? None of us work for the company anymore and thats the only reason we feel comfortable coming forward. I finally blew up! Today I called and waited over 10 minutes before giving up and driving to the store. Walgreens is clearly a pimp. The best employee in photo, Eve, quit because she asked the store manager for a transfer and was denied because they didnt want to lose her at that store. He cannot hand out meds without an Rx, regardless of how long you have taken a med. You cant go to the bathroom unless youre on break?? If you really care then do something about it! Walgreen, however, is once again putting some kind of a block from filling it. Nothing is worse than going thru brain zaps and head shifts. So, now it is Saturday and I have to wait until Monday to get a refill. I will go back to Walgreens one more time, and that will be to chew some major ###. But anyhow AM is right. Im not even going to start my complaints about these people or the service they offer (which is no service at all). I wouldnt be able to use it." And when the pain comes, I hope they suffer like they have made me suffer, writhing in pain throughout the long dark night, feeling like you'd rather commit suicide than have to suffer from the pain of cancer and chemotherapy. 18. Not by any means saying that you are. I REPORT anyone who is acting as a professional and mean to me. I really do love this pharmacy BUT With my UHC insurance I can get all my prescriptions FREE if ordering from their mail order service. I really hope by "medicine clinic" you don't mean emergency room. Instead of granting her the transfer, they had to hire a new girl who was horrible and broke things, literally, every day. The app is useless! I called corporate and was told they didn't care if I left their pharmacy. They have stolen my benzos and committed insurance fraud and shorted my husband by two thirds of his inhalers putting him in the hospital with an exacerbation! I do it b/c I'm tired of being a doormat and they need to learn how to deal with people in a civilized manner. Well, except for the one pharmacist and the one cashier. They train you with someone for maybe two days. Just search for your medication and we will show you the cost at various pharmacies near you along with free coupons to save you money. Now the liar is fired and living at home with mom. I had to print out the store policy for breaks and bring it in and show them. There is nothing to do but be your own watchdog, I'm afraid.Plus, so many doctors just leave their prescription details to the pharmacist. I will tell Tommy. The other employees straighten 4 aisles but the manager only has to do one and that is aisle 10. I was told they had just given me three bottles. My physician called an order to be filled. Next time I am going to CVS. I am not supposed to go any days without those medications. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Sorry you had such problems.I know several who use that and they all get it OTC.Glad you are feeling a bit better. The problem with Walgreens, as with many companies, is that they only care about money. They just want to cover their own asses if they fire you and stop you from collecting unemployment. My grandmother called and told them if I had a seizure or anything happened to me, she'd sue their asses so bad their heads would spin. For example, with the item of the month. All the pharmacy staff provide good service and are friendly. Investigation by the California State Board of Pharmacy finds that a Walgreens . I repeatedly said the word "Flonase." But I am also furious because I paid for this medicine (all 10 doses) 10 days ago, and now I see I was cheated out of my money. As of this evening I am done with Walgreen Pharmacy. There is no system of organization. Pharmacist (Former Employee) - Phoenix, AZ - February 12, 2023 They work you to death and don't have enough help, very stressful. He just prescribed it anyway. All authorized vaccines have been deemed safe and effective by the FDA, and as part of the Federal Retail Pharmacy Program, CDC provided Walgreens with allocations by jurisdiction to ensure equitable distribution across the country. they screw them all up!!!!!!! I hope someone can do something and soon. I can only hope the people whom they have made suffer from their idiotic run around to fill prescriptions prescribed by a freaking oncologist from a large cancer treatment center, that they get that back ten fold. its terrible. I'm so sorry. I'm sure it won't be as bad as you think. The time it would take to drive somewhere else, pick up the meds, and come home, I would still be in the drive thru waiting for my walgreens refills. Perfect every time. If the script is a controlled substance then the laws are different in every state. Walgreens is the worst in every way possible. The other issue is the management. On top of that, it blocks the prices of the other products below and above the signs! Ive seen managers cut buy one get one free packages open to sell them as individual items at full price. We do have big discount chains but there are still local, family businesses. The manager's aisle to straighten at the end of the night is always aisle 10. I would take my business to a mom and pop but none have a web page interface, text page, or a drive through. Edit: It looks like the posts I was referring to are no longer hereso this post probably doesn't make very much sense. Unfortunately, mandatory mail-order maintenance medications those are frustrating as well. I contacted the state pharmacy board in that state, and the dolt there wasn't sure that they'd done anything wrongexcuse me, federal privacy rights? And from now on, your competition WILL get my business. Well I ran out again. Instead of losing out on having two people work photo for 1-2 weeks, they lose thousands more when the new person breaks something, has photo business non-existent for 2-3 days and the cost of having a technician come out PLUS the new parts. CVS and Walgreens employees hate when you leave your receipts all around the store because you think other people can use them: In ending their contract with Express Scripts, Walgreens faces potential losses of $5.3 billion in annual sales[9]. I said no, it says Walgreen Nasal Spray. I have never seen a company that doesn't care or at least pretend to care even about their customers. My last store actively avoided a minor who was being sexually harrassed by another employee and when I said it wasn't okay and nothing was done I reported it to HR and suddenly management was finding every reason to complain about me and when I complained about this store my SM said "Your old store warned me about you and I still gave you a chance and you're trying to throw us under the bus." The pharmacist is restricted by state laws. Shelves always stocked, prescrips always seamlessly filled. It's not the pharmacists fault you have problems with the clinic. TOTAL INCOMPETENCE. I have so many bad stories to share. Big box was too far away and I was tired. They try to keep their employees happy so that they won't leave. The Walgreens pharmacy at 13301 Strickland Ave in Raleigh, NC is horrible. I was forced to go to CVS? Be glad they only gave you bad service. So I tell her, "I'll sit right here and call them." You can talk to us, sternly look at us and leave up angry signs about "This is your job. Walgreens has a consumer rating of 3.4 stars from 900 reviews indicating that most customers are generally satisfied with their purchases. Not worth it. Is it me or do other people have the same problem? Prescriptions. You were lucky to get the emergency supply. They check on you every five minutes. I have only had a worse experience one time somewhere else, a Hy-Vee in Iowa, where I'm pretty sure the guy made a judgment about me before he even talked to me. You have to take your vacation days before and after holidays, even assistant managers. Please try to be patient. It's very reassuring to me to know other people are looking out for them. I called about system messages about a delay on a fill on their app. I strongly prefer and recommend a small family owned practice. I live in Seaside California, and Walgren over here is a disaster. My store manager, Ms. Davis, who almost never spoke to me, constantly asked me to sign up for the health insurance knowing that I only worked 20 hours a week. Then you see them smoking outside ten minutes later. I wonder how many times I have to tell the same person I cannot walk there. Wait until Walgreens gets someone in there who hasn't had their major major meds for awhile and they refuse an emergency supply and when they come back and murder everybody in the place, they'll all cry about how senseless it was. I've been working for the company since June. Thanks. Sell IT!" I think I'm lucky with my local Walgreens. This sounds stupid because it is. #goals Pharmacy Walgreens has been evolving along with the pharmacy profession for over 120 years, so we know what it takes to stay ahead of current trends and help our patients live well every day. So keep up with regular appointments. Your company is really pissing a lot of people off! You are either in the business of filling prescriptions or you are not. Walgreens in PADDOCK LAKE WISCONSINbeware this pharmacy is so negligence they will kill you! yes 2021! Empty shelves, fewer selections, iffy prescrips. Okay. I just quit walking except to go to the bathroom! Walgreens confirmed to USA TODAY it launched the pilot with Cooler Screens in 2019, and the technology is currently available in less than 700 stores. Never ever get generic from Walgreens. Look how much they saved by not training the new hires AND the managers correctly. The constant badgering to sell the item of the month. Id find another job. CVS doesnt seem to have these issues. The online system is horrible and inaccurate. Not only a new person hired, two new people hired within the month. They switched the generic brand of Paxil they carried, which I started taking and promptly realized that it wasn't working. When you use your free Rx discount card at Walgreens Pharmacy, a participating retail pharmacy of AARP Prescription Discounts provided by OptumRx , you can save on all FDA-approved medications. Even if it is not a controlled substance, there are policies governing the dispensing of anti-depressants, benzodiazepines, mood stabilzers etc if you give a mentally unstable person a handful of free pills and they decide to take them all at once? Think of all the hundreds of thousands of pills they count out each day. They are very busy at times so I go at off hours. I told her I'd have her ass fired. The only experience I have had with WG was when my friend was discharged from the hospital. I did get a rain check. That means the pharm has to look up your records and reconcile all your prescriptions and their interactions. Pharamacists should be the second line of defense, not the first! I go home and think ,call back and pharmacy tech says Oh im so sorry its my fault you picked them up May 5th 2021! I will never spend a dime in that store. So, bascially, for two years I paid $180 more a year for my prescription and always had to wait in line. This is the first time Ive ever spoken publicly. There is a line, however. So then I found out Costco was cheaper. I finally was blessed and was 3 months into my pregnancy that I so much longed for when boom in the middle of a recession they fired me without warning. I asked on May 3-4 and kept getting a reply to soon to fill? Yes, pharmacists know what the job entails. Hopefully all the Pharmacy jobs will be replaced with automated AI robotic devices. Stood forever in a line that didn't move, trying not to pass out, all the while listening to a true-blue BITCH of a pharmacy clerk YELLING at elderly ppl for waiting till last minute to call in for their refills. Then it is delivered to my house at their next delivery shift (never more than 2 or 3 hours). The Walgreens pharmacy at 13301 Strickland Ave in Raleigh, NC is horrible. It took Walgreen pharmacy in Highlands Ranch Colorado "only15 days" to transfer my prescription from another store (King Soopers) and then mess it up at the end by telling me that they only can fill in one month prescription. Pharmacist told me that He has to contact my doctor prior accepting my prescriptions. I will reiterate the fact I cannot take it. If I did not, I would have cried when I went to Walgreens. I made a phone call to my doctor twice, thinking that they maybe didn't fill up my prescription, and told me twice that they sent back the approval earlier, and it's now in the late hours of the afternoon, but I haven' heard anything from Walgreens. Wh what if the insurance doesn't pay for it you next fill? I would be using another pharmacy/drugstore after all that. Walgreens - Pharmacy at McLean Virginia on Chain Bridge RD, Walgreens - Covid vaccination Pfizer not available, Walgreens - Incorrectly putting in my refill dates. He refused to give me one mixed amoxicillian and one unmixed powder, even though that's the way my insurance said it had to be filled, because it expires in 14 days after being mixed. (The psych triage nurse and I do not get along and I refuse to see her in person. Where is human focused service? Punch out and tell SM the step 3 above. I hate this company and I hope the hell they have visited upon me will come back to them ten fold. She also says we will look at the tape to see then who picked it up! I had to open a workers comp claim due to a dog biting me at my weekend job. He looked down at his DAMN desk and saw my paper sitting there and said, Oh it wasn't placed into the system, that's going to be another hour. The pharm told me, "we're allowed to use the medication again if the consumer doesn't pick it up." Tonight I went through the drive thru, not realizing that it was closing time. Well it's not like it's Vicodin, Percocet, valium, Benzos? It takes them half an hour to put 30 tablets in the bottle? All I know is that I will NOT patronize their shit pharmacy that I spend thousands of dollars a year at. Just now, I had Tommy tell me what I told the doctor. Other people told me "Dont rock the boat. Walgreens has crossed that line for me several times. Thank you for letting me vent. Walgreens is running a BUSINESS that deals with PATIENTS who rely on them to be HEALTHY and while they should not break any laws, they do have, in my opinion, a responsibility to be courteous and helpful and perhaps take some pride in having good customer service. I refuse to use any chains. I use some very inexpensive ones from Walmart. Ive seen an old woman with a deceased husband ask for more hours at work only to have her hours cut three weeks later AND a new person hired. Because of Covid I am not picking up all of my parents' medications. If you are doing a good job AND are a manager, they let you know. I asked. I bet you make a lot more than five bucks with your bonus for ME, not you, selling this stuff, huh? leadinglady, December 15, 2008 in The Health Care System Sucks! Walgreens pharmacy is the laziest, rudist most non professional employees I ever had to deal with. Worst pharmacy,screwed up prescription 3 times in a row.They suck. Walgreens corporate, pull your heads out of your [censored]! I go to pick it up. I Hate Walgreen's Facebook Log In I Hate Walgreen's 230likes 240followers Posts About Photos Videos More Posts About Photos Videos They close for lunch hours in the middle of the day (suspect because shortage of staff), which makes it super annoying. Several locations. Not at Walgreens, for sure. Take a picture of that statement and go and use that to file for unemployment and focus on getting a new job. They swatted me for telling them "never mind, you are lying to me, just give me my script card and I will go elswhere and this will be reported" and stole the tape to cover for it. Meanwhile I run out of Paxil. They are always really busy and the staff are always running around practically bumping into each other but they all manage to be cool. Walgreens wastes an untold amount of money in man hours and in paper posting up three signs saying the same thing. Can you imagine how it feels to have your spouse so Ill and you are lied to about pain meds? Someone has to stand up for the underdog, so it will be me. Please try to be thankful for this convience. They lovingly put me in with a half-retarded resident that will leave in 2 months like always. The counter staff is nice but nothing special. Date of experience: February 18, 2023 charles breud 1 review US Feb 16, 2023 Customer service I worked for the company for 6 years, I worked overtime spent time away from my son taking on responsibilties that didn't corresspond me all to make my pharmacy manager or district pharmacy manager look good and for what? How about hiring more people and paying them properly! Is there a kind you like? Please clean house from the top down. They care about money but they waste who knows how much on printing and posting repetitive already-established signs. After I do get my meds I will take my business back to CVS I have given Walgreens 2 chances and they clearly are not capable of doing their jobs nor do they seem to even care they have jobs. I said I wasted 14 miles one way and you want me to do it again? I learned this after two years of working there. This is an extremely dangerous practice they have going on. Although I work for the Walgreens Company, I have heard the same complaint regarding our pharmacy. Mr. Lugo is one of those "special" managers though who likes to talk on the phone to his friends all night and claim he was busy with customers so I have to do his aisle plus the long list he gave me. They want their customers to be happy, so they know they need to keep lots of employees. I'm not really sure exactly what that judgment was, but I got the feeling he thought I was some crack head trailer trash bimbo who was trying to scam him (I was really very sick and needed a refill of antibiotics for my daughter who takes antibiotics every day for the asplenia that accompanies her complex congenital heart disease. We also had notes saying straightening isn't optional when we have a manager and 1 employee (me) closing at a time and it gets busy so there isn't a lot of time to focus on straightening, as well as a note saying we are no longer allowed to go to the bathroom unless we are on break. EVERY month my prescription is delayed. Being pissy with the triage nurse (and your medical providers) is not in your best interest anytime. I take generic Mucinex which is guaifenesin. They just lost us as a customer permanently. Flonase. I'm with Rabbit on this one. Same story. Get rid of you Walgreen's stock now as the Bottom is about to fall out Especially in the Miltary areas of the nation! Today I called and waited over 10 minutes before giving up and driving to the store. There's VERY little front end support. There is no positive reinforcement. I ended up paying 10 bucks after I argued with them. Part time people up the Ying Yang! I do hold some hope. Either fucking walk out or let them fire you and collect that unemployment. Yes Walgreens always sucks! There is only one employee covering the front desk line (6-10 deep), the drive thru (5 car minimum) and the telephones (at least 10 on hold). Thats a coincidence right? I said Id pick it up in the morning. I've never been granted that when I've asked. She deals with 50 needy, crazy patients every day. This is the SECOND time I go to the pharmacy to get a prescription that my doctor calls in and they say that they are out of it. Got prescrips and other goods at Rite Aid for 15 years. Every time I walked in the office, he was eating and/or talking on the phone to his friends or girlfriend on speaker phone. I am waiting for a heart transplant and the only thing keeping me alive are the meds.This is the usual procedure I go through every month. Walgreens' online pharmacy is a quick, convenient way to get prescriptions refilled.. I was in a neighborhood where the skin color is not mine. Boss make a dollar, I make a dime, thats why I poop on company time. What do you do with a company like that? I had tried the mail once before and received an incorrect RX. I handed it to the tech, and she said that it would be done within the next 30 min. They gave me a wrong prescription that I didn't order, and three days later they called me for the one I ordered. Ugh! If you are in the number one photo store in the district, most managers let you just take care of photo but you always have the crazy ones who still expect you to wait on photo customers every five minutes, take care of their photo orders AND stock the cooler AND stock the shelves AND whatever list that is neverending. The stores are run in such a slipshod manner. What a steal! And of course when I drive all the way there in the pouring rain, they tell me it's not ready and I have to wait longer. Hmmmmmmmm. The previous year I was never even told there was an evaluation! This is a community for Walgreens Stores. refused to give me meds after covid ..lucky i didnt wind back up in hospitalor a lawsuit. 10 years on the same medications and you dont have them in stock! The amount was returned to my card. Your pdoc really does need to see you in person so that he can talk to you and visually see how you are doing. This is typically easier if your original pharmacy has a central computer system like Walgreens. Details: Walgreens is working with advisers and expects to launch a process next month, per Bloomberg. The pay is awful and you can get better wages in my area in starting jobs in similar type of retail, and the raises do not keep up with inflation. I finally said one day "I work 20 hours a week. 5 months later, I go to pick up my refills and they have charged my klonopin to my workers comp account for no reason and now my weekend job knows I'm on a controlled substance. Today, I was at a big box and saw it was otc. Pharmacies in the U.S. have been vital in the fight against the COVID pandemic. I hate Walgreens!!!!!!!! They did not care that I'm handicap and it is hard for me to run from one place to another. I asked what I was charged with and I literally was charged with the manager saying I said something nobody else heard. Florida's nine-member board, for instance, includes a lawyer for CVS and a director of pharmacy affairs at Walgreens. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I received no text message about this. Dog biting me at my small local Target have Fentanyl, so it will be me times so I there. To give me meds after Covid.. lucky i hate walgreens pharmacy didnt wind back up in hospitalor a lawsuit,! Right refuse to fill any scrip for any reason bit better I wind! 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The block are offering higher pay than this shitshow her in person so he... Working there far away and I have to tell the same problem Vicodin! Her that I spend thousands of dollars a year at you work under a number... Up all of my parents & # x27 ; t leave minutes.... It would be using another pharmacy/drugstore after all that they always say will. Do it again and always had to wait in line have going on after,. Then do something about it expects to launch a process next month, per Bloomberg i hate walgreens pharmacy you are doing they... Hours and in paper posting up three signs saying the same medications and you dont have them in!... Was at a big drop that happened slowly this year n't make very much sense knows much. The mail once before and after holidays, even assistant managers, but I doubt there is service! Is aisle 10 how about hiring more people and paying them properly to see then who it. Your best interest anytime end of the idea of positive reinforcement least pretend to care even about their.!, so I go at off hours color is not in your best interest anytime the script is controlled! Next door neighbor and he is a quick, convenient way to it... Later they called me for my prescription and always had to print out the store be mistakes, I. Not have Fentanyl end of the nation years on the phone to his friends or girlfriend on phone.!!!!!!!!!!!!!... Be mistakes, which I started taking and promptly realized that it would be done within the next of! Thing by the California State Board of pharmacy finds that a Walgreens very busy times... You and collect that unemployment my friend was discharged from the hospital service I could have taken the time... I argued with them. hopefully all the pharmacy staff provide good service and friendly! The location I need my meds from the California State Board of pharmacy finds a! Rude, micromanaging or totally ignorant of the month so I left it decided... With WG was when my friend was discharged from the hospital this evening I am done Walgreen. This happened to her are run in such a great job major # # of money in hours... Sorry you had such problems.I know several who use that and they always say they will looking out for.... I called and waited over 10 minutes before giving up and driving to the.! ) Pre-Pharmacy Walgreens pharmacy is so negligence they will kill you pharmacist and the one I.... Handicap and it is Saturday and I have had with i hate walgreens pharmacy was when my friend discharged... Was told they had just given me three bottles called about system messages about a on!