Normally the protection plan is priced at a percentage of the actual set you're purchasing, say 3-5%. Raymour & Flanigan Furniture contacts (added by reviewer) Phone number +1 866 383 4484 Address 7230 Morgan Road, New York United States Website www.raymourflanigan.com Category Furniture View full information Most discussed complaints Platinum coverage warranty Raymour & Flanigan Furniture alternatives It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Delivery was put off for MONTHS. Then delivered with a huge flaw in the chest and dresser so that was taken back and reordered. how much is it? I said that it's not definetly from my pets. For home dcor, arrangements will be made to exchange the item. Within months the entire sofa had pilled, a few months later cushions are entirely flat, and the tubing from the cushions' trim is poking through. Mind you, she's alone and no one sits on there but her. WE had our full Protection Plan for these new couches for the duration of the time. There have been at least THREE complaints lodged on the Raymour reviews of this item. For more information, please see our I could be from me. I can't understand why the c.e.o. Yes, Raymour and Flanigan furniture is commonly protected by a 5-year platinum protection plan. Delivery: The types of furniture this brand offers are equally diverse. Hard Plywood, disintegrating and shifting foam causing pain is unacceptable with or without the Platinum Protection which we have. %PDF-1.7 % Before you buy or receive an item for delivery from Raymour & Flanigan, you should very carefully inspect it for flaws or defects because the company's return policy is very strict. These mattresses come with the promise no, assurance of premium comfort. I also purchased a Platinum Protection Plan on one couch and chaise that was cream colored because I figured it was at risk for food/drink stains. ConsumerAffairs is not a government agency. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. Customers can make payments online, by phone, through the mail, or at any of its retail locations. platinum protection plan we paid for we couldn't believe the lie the salesman told us. Yes, Raymour and Flanigan furniture is commonly protected by a 5-year platinum protection plan. I've ordered mattresses and box springs relying on manager's advice. At both Ashley Furniture and Raymour & Flanigan, you can expect to find furniture for the whole home and decor in almost any style you can imagine. Ripoff Report has an exclusive license to this report. Of course, we would not forget the Dacron wrapped foam cushions for this sectional struts. I am extremely disappointed in the way I was treated and in the fact this whole process was not explained to me. Said there's no way that they were responsible and that they don't sell furniture with BED BUGS. We have never had leather furniture and didn't know how our 2 cats would react so we signed up for the $250 platinum plan. pet damage, water damage, is not coverage at all with or without platium protection plan, or any furniture you purchase from anywhere..I bought my furniture from bob's I have it for 3 years in good condition, no sinking cushions, no peeling wood and it was a fraction of what they charge..I recommand BOB'S FURNITURE oh! Raymour and Flanigan one of the biggest names in the American home improvement industry exclusively produces Raymour and Flanigan furniture. Absolutely appalling! Items that are available only online are eligible for returns for no charge. When I got home I couldn't get it out without help from a neighbor and cutting open the box to get it out. Now I had to pick it up in my car in which it barely fit! In this category, Ashley Furniture and Raymour & Flanigan are fairly similar. Create Account. Robert F "Poorly Made and Horrible Service" on 4/18/2021 and Shannon V. FABRIC THIN. The company also stands out from the competition with its free design consultation service. Why can't I buy a cheaper one? She said they don't cover "over-use" damage. Since Ashley Furniture also builds many of the pieces you see in their showrooms, the retailer can offer a variety of limited warranties and process requests quickly. PLATINUM? Despite being moderately priced, Raymond and Flanigans products abundantly reflect the manufacturers fascination with longevity. If you select delivery, you may receive it free of charge. Believe us when we say this is rare for the quality these products are brandished. *GUWA"%'],/cX9VT,(s]j9-x While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. We were particularly thrilled with its sinuous spring seat support. Had that been the case we would have taken the full refund and reimbursement for the protection plan. The fine print said you can cancel within days if you send a letter etc..really? How does this make any sense? and our Also, the base for the mattress was delivered with a faulty electrical control box. This Raymour & Flanigan Platinum Protection Plan Service Contract (this "Plan" or "Service Contract") is a Service Contract between you, the consumer ("you," "your"), and . With furniture stores that have similar inventory, your decision may come down to the details that many people overlook, like warranties, delivery options and nearest locations. Upon reading the protection plan details I found that rips, punctures, cuts and burns are covered but not animal claws, beaks or teeth. Plan . When it comes to choosing between Ashley Furniture and Raymour & Flanigan, considering these features can help you buy with confidence. Founded in 1947 in Syracuse, N.Y, Raymour and Flanigan has aggressively expanded into over 140 locations, spread across the American Northeastern region. Anyone ever deal with Raymour and Flanigan warranty? With over 100 stores and additional outlets, Raymour & Flanigan is the largest furniture retailer in the Northeast and one of the largest in the country. Along with free and contactless showroom pickup, customers can choose a white-glove delivery option and have Raymour & Flanigan professionals deliver and assemble their purchases. Also, the dining sets had a price range of $259.67 to $8,230. Our content is intended to be used for general information purposes only. Raymour & Flanigan Furniture - lie, lie, lie! But they would have someone call me back within 48 hours. New comments cannot be posted and votes cannot be cast. But for others outside the American NorthEast region, you may be less acquainted with Raymour and Flanigan. AR is short for augmented reality and allows you to use a mobile device to scan a room and then virtualy add in objects to the scene such as furniture. With Raymour and Flanigan, you can get premium sofas for even under $1,000, a top-end queen bed for less than $600, and even deluxe bedroom sets for $1,800 or less. I needed a repair. Unsubscribe easily. It may not be copied without the written permission of Ripoff Report. Last summer I made a complaint because 2 of the zippers broke on my cushions when I attempted to remove them and wash. Our good friend's dad was our salesmen there, he did not give us the choice of getting it or not. Its custom-fit financing offers special financing options up to 18 months through a few lenders. Anyone file a claim on Macy's furniture protection plan? Consumers love to do business with someone that can admit mistakes and state how they made improvements. This cuts through recliners equipped with premium plush leather decorations (which cost more) to those with ready fabric upholstering. ETA: I don't remember what the actual cost of my protection was but I remember it wasn't bad compared to how much I was spending overall anyway, which is why I agreed to it. Ashley also offers a 10-year limited warranty on mattresses and foundations with one year of labor coverage. Do their products last? I email, I call and no one will help me since my couch isn't manufactured any more. Cookie Notice This could not be fixed and Raymour was no longer selling the couches/recliner and none could be found even as a sample on the floor. Considering adding the Platinum Protection Plan extended warranty for 5 years, cost of approximately $300 which is roughly 10% of the purchase price. Platinum protection plan is a joke! Whats covered? Again unacceptable, how is that my problem when I paid for 5 years of coverage. The purchase process was good but since that day, all . If you cut your couchthey will cover it. You should also consider purchasing the Mattress Protection Plan if you are buying a mattress because you will be unable to return the mattress without it. So they gave me the original price of the nightstand to work with. Some of them cannot be trusted!! Returns: Unsubscribe at any time. Chat Index Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Reddit and its partners use cookies and similar technologies to provide you with a better experience. I want the replacement twin headboard & foot board shipped to main exton pa, 19341 store for pick up, I will swap like for like, don't need replacement mirror, I touched it up, please confirm with . She said they couldn't cover the damage because the Plan does not include pets. Has your experience with this business or person been good? I liked the furniture, fabric, price and delivery. This guys are just making money and never do anything for you. ciAih3`'ro!Mcy#+cY2>U c.F Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Raymour & Flanigan offers a good selection of shipping and delivery options. do you think its worth it? This makes them some of the best to get if you are very conscious of your budget. Mattress, furniture and Platinum coverage plans available. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. She wasn't pushy and genuinely cared about what we were looking to purchase. This mattress is enhanced with the famed T3 Pocketed Coil Technology. Search Do Not Sell My Personal Information. REBUTTAL BOX Unlike Ashley Furniture, Raymour & Flanigan is a regional brand. ~ 140 stores & 30 outlets in the Northeastern U.S. 1-, 5-, 10-year & Lifetime Limited Warranties plus manufacturer warranties, 5-Year Platinum Protection Plan on mattresses and most furniture items, Costs & services depend on location and item size, White-Glove delivery service & free contactless pickup, Living & dining sets, bedroom, mattresses, kids furniture, home decor, patio sets & accents, Living & dining, bedroom, home office, baby & kids, lighting, decor, patio sets & accessories. Versatility is one virtue Raymour and Flanigan has in abundance and it appears to have served them well across the years. 2023 UpHomely by ISEE PUBLISHING STUDIO. It also has a lease-to-own program through Progressive Leasing. "No questions asked," says King. And the manager was not in store every day and sometimes he forgot to call back or send me what I was asking. Raymour & Flanigan also notes that acquiring ownership by leasing costs more than its cash price. You can easily see where it is in stock and then head over to the showroom. Re: *did you get the raymour and flanigan protection plan? There can also be a minimum $100 charge for smaller purchases. They're awesome! A link has directed you to this review. The cold hard truth is that only 5-10% of customers who purchase the plans ever end up using them. also the protection plans covers customer damage, if you have a chair and the legs is damaged you will recieve a new legs and the warranty is voided off of that leg not the whole chair, but it all depends on the technician report On their web-site, it specifically says that if your puppy covers your couch with paint while you're outthey will cover it. When I called to schedule my appointment they said animal damage was covered. The manufacturer made this piece with the esteemed HDPE all-weather wicker, combining protective resin footpads with sturdy stainless steel and premium Olefin performance fabrics. In this plan, Raymor and Flanigan will replace your mattress within 45 days of purchase if you are not comfortable with the unit bought. Will never buy from them again! Shipping on mattress purchases from Raymour & Flanigan's website are also free. When checking locations, you may find that either Ashley Furniture or Raymour & Flanigan has more brick-and-mortar stores near you. This will surely increase the credibility of your complaint. Be the first one to find this review helpful. If the mattress protector becomes stained, wash it I also noticed the cushions for the back are "smushed down." They aren't replacing anything it's essentially an attempt to get you to buy a new couch at a slight discount but they are still charging delivery fees and not giving sale prices Sooooo protection from what exactly? RAYMOUR & FLANIGAN FURNITURE AND MATTRESS STORE - 33 Photos & 65 Reviews - Elmhurst, New York - Furniture Stores - Phone Number - Yelp Restaurants Home Services Auto Services Raymour & Flanigan Furniture and Mattress Store 66 reviews Claimed $$$ Furniture Stores, Mattresses, Home Decor Edit Closed 10:00 AM - 9:00 PM Hours updated a few days ago It looks horrible! We value your privacy. Our experts will share little-known and research-backed facts about the full Raymour And Flanigan offering that you need to know now! TOLD because of the issue with the recall? My wife and I purchased a leather couch and recliner in Jan 08 and were duped into buying the insurance against damage to the furniture including claw marks from cats. Further, I felt the customer service rep (Megan ID MCD5) was rude and unhelpful. Advertisers above have met our The outdoor Seating Set is beefed up with stainless steel hardware and a powder-coated aluminum frame, ensuring it lasts you through the years. (It dropped in the front and turned into a sliding board when reclined.) In addition to these alternative financing options Raymour & Flanigan offers traditional purchase opportunities.