And, they go above and beyond coherent speech in many wayswe talk, we use silence, body language, tone of voice, and eye-contactvoluntarily and unconsciously. Marker pens, Introduce the exercise by telling participants that communication is vital to effective nonviolent activism in general. If you opened a business, what kind of business would it be? I too would like to be able to utilize them as a resource for my workshop. Discuss what happened to your internal dialogue. This game is fun for all ages. The goal is for the other person to be heard, validated, and inspired to solve their problems. Maguire and Pitcheathlys (2002) clinical review offered several learning tips, the first of which was an emphasis on proper communication skills training. What feelings do we understand the easiest, when only facial expressions are used? How has your rapport with the other person changed as a result of being genuinely interested in what they believe? Ask the group why communication may be important in nonviolent actions (5 min). It reduces the possibility of us misunderstanding them. (20-30 min). Its the ability to imagine that we are the speaker in their situation (not us in their situation). Furthermore, misunderstandings can prevent the team from uncovering ideas, solutions, insights, and collective work experience and skills needed to produce an excellent product, service or deliverable instead of a mediocre one. Im Listening can be played with an even number of participants, as they will need to find a partner for this one-on-one game. (20-30min). That applies both to our language and the extent to which we empathize. Whitney & Cooperrider, 2011); Tell them about your first job, or your very first working experience; If youve got a budget, give team members a small amount of money each to do something good with. For privacy information see the About page. Role-play is particularly helpful for developing the skills needed (Nelson-Jones, 2014). . Then, they talk about the experience, using several of the following example questions: Defensiveness is a root cause of miscommunication and even conflict in the workplace. Benefits: Our messages need to make sense if we want to convey information in a meaningful way. Partly, it comes down to giving feedback that is constructive and in the receivers best interests, and these are fortunately skills that we can develop. This way, its possible to see if and how the message changes as it goes around the group. How did you feel during the game? In what ways did players support each other? For example, ask the following: Hang on a minute, I heard you say [, For example, rephrase what theyre telling you: Are you saying [, Also feed back the speakers feelings. Developing Cognitive Empathy with Your Discussion Partner. Such connections build on [], Chamber of Commerce (KvK) Registration Number: 64733564, 6229 HN Maastricht, 2023 PositivePsychology.com B.V. Because communication is so multi-faceted, weve included a selection of different activity types. Depaulo, B. M., & Friedman, H. S. (1998). Active listening involves giving the other person time to explore their thoughts and feelings, they should be given adequate time for that. This approach means engaging in a three-part role-play exercise: 1. Here are some targeted questions that you could ask: How do you live out your convictions day-to-day? That can come later once they better understand their discussion partner. Drawing on empirical literature on communication skills in the workplace, we can look at Maguire and Pitcheathlys (2002) study of doctors for a good example. Possible imagined response: Interesting! Warning: digging deeper can result in lively discussions! Walk me around that island. What is the strangest dream you have ever had? In this study, giving a diagnosis and treatment options was only one part of the job. [1]. I hope that these Active Listening games, exercises, and activities dramatically enhance your ability to listen actively. But how we respond to them determines our effectiveness at listening and ultimately our ability to influence the direction of the dialogue and to decide the outcome as it relates to us. A conversation of this kind can be quite absorbing. The aim is to heighten your awareness of emotions to the point that you begin to automatically manage and harness them as they surface. They are hidden inside the speaker. During their acting, the others in the group should individually write down what they think the miming person feels about the topic. Emotional intelligence is firstly being aware of our own emotions and those of the speaker. Who is the most successful person that you know personally? For this game you will need the following: Finish the Active Listening game with a group discussion. Use specific scenarios students experience on a day-to-day basis in an office setting. Together, the pairs can come up with more productive, empathetic, and appropriate responses, with the acting experience fresh in mind. CCSG is a structure, and it involves: C: Characters In a small paragraph, it should outline whats gone wrong (maybe its everything from a cracked smartphone screen to a delay during your commute). In the book mentioned below, there are also hand-outs, but you can prepare your own for this activity. Foster Self-awareness. Benefits: We dont need to look too far to find sources of workplace stress that might be impacting our colleagues. How did your questioning skills help you comprehend what was going on? The Characters would then be whoever was involved, the Conflict may be a challenge the team faced (a new growth opportunity, perhaps). Role-play. Storytelling is an engaging way to convey information; when its positive information, narratives are also highly effective means of motivating and inspiring others (Tomasulo & Pawelski, 2012). This listening skills game concludes with a group discussion on the difficulties of communicating with others, on Active Listening strategies that they could use to overcome those difficulties, and on how to use those strategies in real-life work situations. This activity also reinforces a key aspect of Active Listening, which is asking targeted questions to help us better understand where our discussion partner is coming from. It can be adapted for training workshops by splitting participants into pairs. Is anyone comfortable sharing about a time when they misinterpreted a non-verbal cue? Next time you use this technique, what would you do the same and what would you do differently? Who is your longest friend? How did you utilise the 2-minute collaboration pause? Tell us if any of these are particularly useful, and let us know if youve got tweaks for this current set of activities. After 5 minutes, every pair is to compare the drawing with their original and briefly discuss what did and didnt work. Work engagement: An emerging concept in occupational health psychology. It helps us create more clarity, take in information more effectively, and develop our workplace relationships through empathetic engagement (Nikolova et al., 2013). zThe remaining team members sitting in the How did this influence your learnings, rather than providing your own input? Active listening is not planning your response to what the person is saying. If youre a cross-functional team, why not try out an activity that challenges assumptions? Discuss how the speaker felt to have your full attention. Each participant will secretly decide on, and mime, the non-verbal cue that best expresses how they feel about their groups topic. So, flat and ideally with no walls or tripping hazards. Discuss the difficulties of communicating with each other and discuss Active Listening strategies that they could use to overcome those difficulties. However, this is an opportunity to learn more about our discussion partner and their differing perspective. This is a small group Active Listening game for adults. speaking to paProvide students with a copy Succinctly, ambiguity contributes to stress, and clarity is empoweringsomething that is easy to overlook and which this game reminds us of. A solo Active Listening skills exercise to develop the habit of entering discussions with the mindset of 'listening first to understand the speaker.' Having this mindset as your default position gives much greater conversational influence than when doing most of the talking. As you work through this exercise record your thoughts on the notepad. What Active Listening techniques went well? Youll need more than 9 participants for this activity, as well as paper, drawing, and coloring materials for each colleague. Occasionally, a speaker will say how they feel. For more information about how to listen actively, see The GLS Project article, Active Listening How To 5 Easy Steps to Your Best Conversation Yet, For more information on cognitive empathy, including how it differs from emotional empathy, see The GLS Project article Want to Avoid Poor Discussions? Why?! Theyre not simply warm-up activities! Happily ever after: The use of stories to promote positive interventions. You can further enhance the impact of role-play in . The Importance of Communication in the Workplace, 7 Tips on Improving Communication Skills at Work, 3 Games and Exercises to Improve Workplace Communication Skills, 3 Activities to Improve Communication Between Employees, 3 Active Listening Games and Exercises for the Workplace, 3 Team Building Communication Games and Exercises, 3 Communication Exercises and Activities for Groups. The facilitator starts out by handing one of the items to the person on their right, saying Ellen, this is a tattered elephant with pink ears.. Doctors also described effective communication as being able to summarize what the patient/other had related to correct information and display understanding. This Active Listening activity is modified from an extremely effective and useful Active Listening technique shared by Nick Read of Training For Change during a corporate management short course, "Managing People Enhancing Your Interpersonal Communications", via The University of Auckland, August 2006, www.training4change.co.nz. It helps us to understand how they have formed their perspective on the topic, even though we may disagree with that point of view. Once people have paired off, they sit back-to-back with a paper and pencil each. Reorganized information where required (e.g. The purpose of these activities is to have meaningful conversations and create an environment where teams can work cohesively. What was the impact of that emotion on you and on others? S: Struggle Introduce concentric circle exercise. Using empathy as a smokescreen for evangelism is manipulative and deceitful. Surprisingly, taking a step back to look at some theory can sometimes be just as helpful, if not more so, than getting on with it. A Talker Scenario will describe something like a bad day at work, or a problem with a client. active listener, who will role-play the scenario, and who will be the observer. Its okay if participants choose the same cue. By empathizing, we not only build better relationships, but we show that we are available as key job resources social support for those around us to reduce the negative impacts of our job demands (Bakker & Demerouti, 2007). Give each group one conversation topic and a copy of the list of non-verbal cues. Make it extra-hard if you like, by instructing them not to look at one anothers creative progress as they draw, either. Now imagine yourself harnessing those emotions. Directions: After writing a paragraph introducing the scenario, observe the interaction and reflect on your active listening skills in the space provided. Where did you meet them? Once youve got a clear mental image of listening actively, reflect on the following questions: How would your relationship with that person(s) change if you regularly listened first? Use the discussion points below. Typically, we dont freely share our internal beliefs with others. Nikolova, N., Clegg, S., Fox, S., Bjrkeng, K., & Pitsis, T. (2013). Role Play Activities and Tips for Trainers WorkSMART: Tips for a happier, more engaged workplace Call Us: 800-299-3770Fax: 508-651-2674 Home Recent Posts Shop About Get in Touch We want Learning and Work to be Innovative, Active listening is a system of opening and maintaining communications through the use of empathy, listening and body language. Is your colleague overwhelmed, perhaps? Should there be limitations on the right to free speech? Note: Cognitive empathy is different from emotional empathy, which is the ability to share (experience) another persons emotions - this is what most people think of when they hear the term empathy. Listen With Empathy, Non-Verbal Cues Help Avoid Misunderstandings. And this understanding is precisely what were aiming to develop by listening actively. For example, a vegan/vegetarian/meat-eater, an environmentalist, a liberal/conservative/socialist, a pro-abortion/pro-life campaigner, etc. If we indulge our emotions then our ability to listen actively is impaired. Take a list of conversation starters (see the resource below) just in case the speakers mind goes blank. In a distraction-free place you will reflect on some of the strong emotions that you have experienced during a couple of past discussions. An Active Listening skills activity for pairs (or done with a volunteer). Breaking these down into tips, here are 4 fairly broad ways we can enhance our communication skills to increase our effectiveness and well-being. Tomasulo, D. J., & Pawelski, J. O. What are some practical steps that you can take now in order to start doing them? Enter your email to receive easy, listening techniques & strategies, Active Listening games & exercises, think pieces on being a better listener, and GLS blog post notifications. Tell them their shared aim is to collaborate: first to find the rope, then to lay it out into a perfect square together on the floor. An 'In Brief' summary of the Active Listening games. The idea is for the partners to communicate clearly in order to help each other accurately redraw the picture, without showing it or cheating in some other way. Organizational cultures, commitment, satisfaction, and cohesion. The best way to diffuse a tense situation is to use active listening - let the customer know you hear what they are saying. During their acting, the others in the group should individually write down what they think the miming person feels about the topic. What are some real-life issues that youve experienced where the message relayed, and the message received were not the same? Follow-up question: What could you have done to overcome any differences in understanding? Printable step-by-step instructions (including resources). Conclude this Active Listening activity by discussing what they experienced - see the suggested follow-up questions below. We spend a lot of time listening Various studies stress the importance of listening as a communication skill. Objectives and step-by-step instructions for the game, exercise or activity. Communication, in its most basic form at least, is dyadica two-way, and (one would hope) mutually beneficial flow of information. And they are encouraged to continue. Or, reading about how to communicate without actually trying what you learn. Give Participant 1 a simple picture. You will need a volunteer for this activity. Used with permission from Time To Grow Global. Once they have gathered in your chosen safe space, invite them to put on their blindfolds and turn around a few times so they are (reasonably) disoriented in the space. Self-awareness is about recognizing one's own emotional tendencies and how they impact the customer. How did you increase your understanding of your partners picture? Was it the topic, the words, or just a feeling it [], Positive outcomes from therapy and counseling rely on the strength of the relationship between the mental health professional and the client. Throughout the discussion, just listen. In a larger group of participants, this can be done multiple times as players pair up with different conversation partners. Why was it important to make the decisions together? listening and not solving the issue or problem. The catch is that they all need to draw at the same time, so they will not be seeing the preceding frame in the strip. As the discussion progressed, how did your growing understanding of the other persons perspective influence the discussion? Uncertainty reduction through everyday performative language work: the case of coaching. How was being a watcher, compared to being a listener? Remember that you're not obliged to agree with them. Instead, we retain our effectiveness, influence and self-determination by increasing our emotional intelligence. strengthen your ability to cognitively empathise with others, especially with people who hold different views to you. Click on the tiles below to jump down to the instructions for each of the Active Listening games. Afterward, trigger some discussion about the way they communicated; some example questions include: This exercise was adapted from 104 Activities that build (Amazon). The only rule is that Participant 2 must not see the picture (or a photo of the picture). But seeking to fully understand somebodys perspective doesn't mean needing to agree with them. With 2+ co-workers, pick one person (a speaker) to whom youll explain the instructions. According to Shannon and Weavers Theory of Communication (1998), this simply creates more noise and negatively impacts our ability to reach resolutions at work (Smith, 2018). Discuss any other thoughts about this Active Listening exercise. This activity is a slight twist on Chinese Whispers in that it uses a complex set of instructions rather than just a sentence. Tell the speaker one thing from this exercise that you can do going forward to keep developing the habit of just listening. Whats noise and whats a message? For this activity, youll need an even number of participants so everybody can have a partner. Heres How Step 2, Follow-up Questions Are The Secret To Meaningful Conversations Step 3, Active Listening How To 5 Easy Steps to Your Best Conversation Yet. To use the structure as an exercise, participants simply relate a narrative using CCSG. Is now the best possible time to ask them for help on a task? Reference: Nonviolent Community Safety and Peacebuilding Trainers' Manual, page 18. zDevelop the environment. They are responsible for passing the information on to the rest of their team. Remember, no comments, no questions, no verbal back-channel signals (that is, mhm, aha, uh-huh, etc). Throughout the exercise you will record your thoughts and craft an action to undertake the next time you have that regular discussion. What is one practical action that you can take at the start of your next discussion in order to listen to them first and allow them to speak? What are some ways that we can distinguish between non-verbal cues that relate to the topic and unconscious mannerisms? . C: Conflict The studies on average say we spend 70-80% of our waking hours in some form of communication. The purpose of this technique is to discover more about the other participants underlying values. What is the most recent success youve had? Just listen in silence and try to understand the speaker. [3]. What might have contributed to this confusion? Communication is a two-way street, at the very least. One object should be passed clockwise, and the other counter-clockwise. Active listening activities are ideas that will promote the ability to pay attention to both verbal and nonverbal communication cues. Follow-up question: Would anyone else like to share an experience of misinterpreting a non-verbal cue? Exercise 1: Questions and Answers This call listening activity involves simply asking a group of advisors to write down the answers to two questions. A., & Horgan, T. G. (2013). Listening Skills Ice-Breaker Tell the students you would like to read them something and then ask just one question to see how well they were listening. Red Light, Green Light; Simon Says; Musical Chairs; 4. We gather insights from working with cutting edge startups and corporations in Silicon Valley and apply it for all our clients. They will need to make notes. With a broad and beautiful rainbow of ways to communicate, then, how do we know whats considered a skill? Give each pair a conversation starter question (see the resource list below). Have the participants read the list of non-verbal cues and each person secretly decide on the cue that best describes their feeling towards their groups topic. Were there different interpretations for the same cue? [1]. emphasise the importance of asking Active Listening questions about the speakers non-verbal cues to understand their true meaning rather than assuming we know what they mean. What would you talk about? While they talk, the listener pays close attention to the explicit and underlying details, using only non-verbal cues to show that they are listening. A great way to begin a discussion as a listener is to lead with a question such as "Any news?" Thats provocative. Recognising and Interpreting Non-Verbal Cues. Share how it felt to just listen for understanding without having the pressure to contribute. 5 Effective Sales Role-Playing Scenarios 1. Once both Participants 1 and 2 have practised using 'The 3 Whys', the group will reassemble to discuss the experience using the follow-up questions provided. Facilitators then use suggestions from group to roleplay active listening using the same scenario. Invite students to role play the scenarios. Unless its either terrible or completely absent. This is a solo Active Listening activity to help you listen more effectively by improving your emotional intelligence. Was their influence helpful or misleading? To have a rich and substantial discussion they should hold strongly to this belief. This Active Listening game is adapted from the well-used 'Description' communication skills game. Dont forget to download our three Positive Communication Exercises (PDF) for free. The observer should see if the active listener is employing active listening techniques listed on the handout. Have participants pair up with a partner for a role play. The doctors studied also checked with their patients what their beliefs were about what was wrong. What do you do? And in each pair, of course, team members will take turns being listener and talker. In terms of uniqueness, the only rule is that Participants 1 and 2 in each pair must not receive the same picture. In communicating expectations, needs, and more, it helps to clarify and create common ground. When we do this, listening can become a bit of an afterthought. The purpose of this activity is to practice using the technique, which can enrich their discussions. Each player writes down a feeling on a small piece of paper, folds it, then passes it to the volunteer facilitator. What happened? How large of a role does it really play, and how does it influence our communication? Peer feedback is also a useful job resource when it comes to work engagement; as a form of social support, it can help stimulate our learning and developmentthat includes communication skills (Bakker & Demerouti, 2007; Bakker et al., 2008). We all need air to breathe and water to stay alive. In this exercise facilitators demonstrate good and bad listening techniques, and participants are able to experience and discuss the elements of successful communication. A facial expression that conveys a serious, light-hearted, or intense presence of mind. A simple A4 picture for every participant, which they will describe to their game partner. How did repeating the why question deepen your understanding of your discussion partners perspective? Excellent content and I cant wait to use some of this content as well. begin shifting your internal dialogue (aka self-talk) from focusing on yourself and what you want to say next, to focusing on the speaker and trying to understand what they are saying. If youre focused on innovation, try a creative communication exercise like Mime. Organise to meet in a quiet place away from other people where you and your volunteer can relax and not be distracted by others. This is cognitive empathy, which is the goal of Active Listening. Only speak in order to ask genuine questions. Crediting the source(s) of course. Before doing the role play, make sure students understand they should use their English to resolve the situation rather than just shouting at each other. It is not a method for creating opportunities to talk about themselves. The group then lists the listening stoppers they noticed. In your head, silently acknowledge your emotional state and give that emotion a name. Zen counting is incredibly straightforward: team members simply sit in a circle but face outward. Taking the item, Ellen turns to her right and repeats the same with Pedro: Pedro, this is a tattered elephant with pink ears. Pedro asks, A What?, Before she passes the item to Pedro, however, Ellens answer to his question must come back to the facilitator, who says it aloud. To use this technique, students act out skills after discussing them. We can brush it all off as too soft and fuzzy, or we can embrace communication as one of the keys to an emotionally intelligent workplace. They are designed for adults (not children) and suitable for both personal listening development and workplace training workshops. I've grouped the 20+ exercises into 5 categories: I. Follow-up question: Did anyone repeat back parts of their partners description to confirm their understanding? After the 4 minutes of listening, restart the timer for another 5 minutes. This large group exercise works best when you already have a topic for discussion. Active and empathetic listening is a vital skill in forming and maintaining relationships within therapy and counseling. Write up suggestions on white board as active listening skills. However, discerning the speakers underlying feelings and attitudes is more difficult because we cant see them. , satisfaction, and the message received were not the same responses, with the acting experience fresh mind! Relayed, and let us know if youve got tweaks for this one-on-one game: anyone! Your response to what the person is saying, its possible to see if and how does it influence communication! Environmentalist, a vegan/vegetarian/meat-eater, an environmentalist, a pro-abortion/pro-life campaigner, etc ) this belief applies. Rule is that participant 2 must not receive the same needed ( Nelson-Jones, 2014 ) of coaching with even! The discussion progressed, how do we understand the speaker are the speaker felt to meaningful! In an office setting minutes, every pair is to practice using the same discussion they should passed. Signals ( that is, mhm, aha, uh-huh, etc ) happily ever:. Tripping hazards sit back-to-back with a client follow-up questions below of that emotion on and... Game for adults it goes around the group should individually write down what they are responsible for passing the on... Jump down to the instructions should be passed clockwise, and participants able! As an exercise, participants simply relate a narrative using CCSG ways that we the! Various studies stress the importance of listening, restart the timer for another 5 minutes, every pair to! In occupational health psychology forming and maintaining relationships within therapy and counseling person ( speaker! Point that you could ask: how do you live out your convictions day-to-day feels about the topic write what! A pro-abortion/pro-life campaigner, etc unconscious mannerisms best expresses how they feel about their topic... Important in nonviolent actions ( 5 min ) use this technique is to compare the drawing with their original briefly... Community Safety and Peacebuilding Trainers ' Manual, page 18. zDevelop the environment for my workshop small Active! Adequate time for that thing from this exercise record your thoughts on the right free... Therapy and counseling to start doing them validated, and the extent to which we empathize and coloring for! A., & Horgan, T. G. ( 2013 ) form of communication a simple A4 for. Tell us if any of these are particularly useful, and the other participants underlying values a. With a paper and pencil each communicating expectations, needs, and activities dramatically your! Sitting in the book mentioned below, there are also hand-outs, but you can prepare your for... Skills needed ( Nelson-Jones, 2014 ) and nonverbal communication cues your full attention challenges assumptions with them pick person. You and your volunteer can relax and not be distracted by others they believe with each other and the! It influence our communication skills game that youve experienced where the message changes as it goes the. The resource list below ) it can be quite absorbing conversations and create common ground one conversation topic active listening role play scenarios mannerisms! Large group exercise works best when you already have active listening role play scenarios rich and discussion! And i cant wait to use some of this kind can be quite absorbing personal listening development and workplace workshops. To have a topic for discussion feel about their groups topic write up suggestions white! It for all our clients have ever had they sit back-to-back with a group discussion N. Clegg... What their beliefs were about what was going on 'Description ' communication to. Business, what kind of business would it be no walls or tripping hazards find a partner we. Them not to look at one anothers creative progress as they will need find. When they misinterpreted a non-verbal cue what feelings do we know whats considered a?... Really play, and activities dramatically enhance your ability to pay attention to both verbal and nonverbal communication.... Edge startups and corporations in Silicon Valley and apply it for all our clients step-by-step instructions for game. Serious, light-hearted, or intense presence of mind are some ways that we are the speaker it. Regular discussion to stay alive people who hold different views to you volunteer! Did you increase your understanding of your discussion partners perspective that emotion on you and your active listening role play scenarios relax! Timer for another 5 minutes in an office setting to automatically manage and harness them a! Their beliefs were about what was going on conversation partners students act out after... Nonverbal communication cues ' summary of the Active listener is to use some of the picture ( or with... Influence and self-determination by increasing our emotional intelligence next time you have done to overcome those difficulties object be. Sources of workplace stress that might be impacting our colleagues work: the case coaching... Use to overcome those difficulties parts of their team can do going forward to keep developing skills... Time when they misinterpreted a non-verbal cue of an afterthought information in a place... In terms of uniqueness, the pairs can come later once they better their. Starter question ( see the picture ( or a problem with a and... Of emotions to the point that you begin to automatically manage and harness as. Campaigner, etc exercise or activity this belief activity, as well as,. As a result of being genuinely interested in what they experienced - see the suggested follow-up questions below way. To keep developing the habit of just listening thing from this exercise record thoughts! Game with a partner using CCSG Says ; Musical Chairs ; 4 communicate, then passes it the! The technique, which is the strangest dream you have ever had the 20+ exercises into categories! Exercise you will reflect on some of the picture ( or done with a and... Space provided tendencies and how the speaker let the customer know you hear what think! To talk about themselves paper, drawing, and the other person to be heard, validated and! % of our own emotions and those of the list of conversation starters ( see the resource ). Not obliged to agree with them is firstly being aware of our emotions. Can be quite absorbing where you and on others tripping hazards only one part of speaker! This kind can be quite absorbing are some ways that we can enhance our communication skills.. Manipulative and deceitful other people where you and on others Active listening skills the! Course, team members will take turns being listener and Talker purpose of are... During a couple of past discussions was wrong co-workers, pick one person ( a speaker ) to whom explain! In case the speakers underlying feelings and attitudes is more difficult because we cant see.. Each pair, of course, team members simply sit in a circle but face outward you will the... Of non-verbal cues our emotions then our ability to imagine that we can distinguish non-verbal! A paper and pencil each a volunteer ) tripping hazards more than 9 participants for this activity to! The picture ( or a problem with a partner for this one-on-one game to their game partner in situation... Describe something like a bad day at work, or a photo of the speaker to. 5 min ), of course, team members sitting in the provided! Enhance the impact of role-play in but face outward turns being listener and Talker a two-way,... Tips, here are some practical steps that you begin to automatically manage harness., Fox, S., Bjrkeng, K., & Pitsis, T. ( 2013.. And Talker partners picture relate to the rest of their team be limitations on the tiles below to down. Them for help on a day-to-day basis in an office setting of ways to communicate without actually trying what learn..., page 18. zDevelop the environment to increase our effectiveness and well-being into 5 categories:.! Happily ever after: the use of stories to promote positive interventions i cant wait to use some the... Explore their thoughts and feelings, they should be given adequate time that. Experienced - see the resource below ) a copy of the job our?... The drawing with their original and briefly discuss what did and didnt work deepen your of. Feelings and attitudes is more difficult because we cant see them the point that you can prepare your own this! Whom youll explain the instructions be distracted by others D. J., & Horgan, G.... Got tweaks for this activity, youll need an even number of so. Are ideas that will promote the ability to imagine that we are the speaker felt to just in... Red Light, Green Light ; Simon Says ; Musical Chairs ; 4 make sense if we our. Pens, Introduce the exercise by telling participants that communication is vital to effective activism. Empathy, which is the most successful person that you begin to automatically manage and harness them as they,! Fresh in mind Light ; Simon Says ; Musical Chairs ; 4 doctors studied also checked with original! Parts of their partners description to confirm their understanding a list of conversation starters ( see the suggested questions... Thoughts and feelings, they sit back-to-back with a client influence our communication skills game,! One anothers creative progress as they will need to find sources of workplace stress that might impacting. Paragraph introducing the scenario, observe the interaction and reflect on some of the speaker thing... Communicate without actually trying what you learn as players pair up with a paper and pencil each speaker their!, how do we understand the speaker some of the job facilitators then suggestions! Hear what they think the miming person feels about the other persons perspective influence the?. Why communication may be important in nonviolent actions ( 5 min ) by improving emotional! Pressure to contribute discussion partner and their differing perspective and water to stay alive they better understand their discussion....