Administration and Management in Criminal Justice: A Service Quality Approach, Third Edition emphasizes the proactive techniques for administration professionals by using a service quality lens to address administration and management concepts in all areas of the criminal justice system. When an officer stops or questions people, frisks suspicious citizens, and makes informal contacts with law-abiding citizens, it is called A positive or negative belief that strongly influences the public image of the identity, beliefs, and actions of the police is called a(n), The protection provided by civil service rules and police unions that makes firing an officer difficult is called, Recruiting women for positions in the police force is difficult because many people view policing as, The legislation that prohibits employment discrimination on the basis of race, ethnicity, religion, nationality, or sex is known as. Unity of command refers to the number of personnel or units supervised by a particular commander. A well-known research study identified three main policing styles. C. patrol work. Profiling involves police stopping or community members reporting people based on their appearance regarding race or clothing. B. drug testing. A. in order for officers to know every district in town, officers should rotate districts once every three months. The legalistic department emphasizes their role as law enforcers and prides themselves on professionalism. The civil service system is D. 5. Many shows that came later, such as the various CSI series, also depict departments that use a legalistic style. Brooks, L. W. 1997. Reciprocators tend to believe that every citizen has a good side and should be given second chances. What are the 4 policing styles? A. insiders. B. Lower levels of patrol did not lead to an increase in crime. The service style uses informal methods to interact with and aid the public. Wilson found that this style is popular in suburban, middle-class communities with largely homogenous populations. C. female officers by nature are more compassionate, thus reducing complaints. A police officer in a watchman department typically has the most discretion. B. the representation of minorities in police departments. These are the watchman and legalistic. C. ask probing questions to understand unfolding situations. B. at the same rates. A. A. a system that allows 911 to return a call to someone who has hung up In community policing, the role of the police is to solve problems. Most police officers prefer coveted assignments because A. fitness test. Broderick, John. Get unlimited access to over 84,000 lessons. C. when patrol officers first get on the job, they believe the public to be cooperative, but that belief decreases after two years. This style places an emphasis on serving the public and helping the community. Enforcing the law is very important but should not be the sole aim of police work. A. A. very critical performance evaluations. A. about 4. 85-95 percent Response time is strongly linked to citizen satisfaction. Special jurisdiction police. D. the crime lab until they get some experience. C. the Chicago Patrol Experiment. B. C. about 12. C. professional status and opportunities for career advancement. Police personalities and policing styles areinformal approaches to police work and represent ways that police officers do their jobs. They tend to be unique for each police department and police officer and can change from situation to situation. D. police officers from other departments lack field training. D. background investigation of applicants. B. the militant style A. emphasizes overly aggressive policing. C. detainment time C. it cannot be applied to beat officers and rank-and-file officers. If the criminal justice system is working properly, it is difficult for officers D. processing time. A. patrol officers Which of the following is NOT a factor associated with job satisfaction? Police Subculture Overview & Examples | What is Police Subculture? Police discretionary behavior: A study of style. D. social system in the country. B. MCI On June 30, she had receipts for the following total payments: suppliesoffice,$56.21; suppliesstore, $48.27; repairs,$82.25; and miscellaneous, $36.17. They have a low level of task orientation. A. Prepare journal entries for the following: Create your account, 16 chapters | A. The recommended number of officers for a sergeant to supervise is It predominantly results in the discrimination against people who are financially poor. The service style of policing is based on order maintenance. The watchman style is based mostly on order maintenance. C. scene time. C. professionals. The differences are that Brown concentrated on use of force, Muir on the lack of use of force, and Broderick on officers emphasis on the need for social order. B. who have strong family ties to the police department. The influence of neighborhood context and method of entry on individual styles of policing. It automatically involves the use of racial, ethnic, and gender quotas in hiring applicants. While a few situations demand specific and well-defined responses (for example, mandatory arrests in domestic violence cases), the vast majority allow for a variety of possible responses that are neither correct nor incorrect. With this style, police officers judge the seriousness of violations by examining the immediate and personal consequences of the offense rather than the legal status of the offense. Because watchman departments aren't as proactive as other departments, officers are allowed wide discretion. William Westley's research shows two aspects of police subculture: on the one hand, it highlights an attitude of secrecy toward outsiders studying the department, and on the other hand, it highlights the fact that D. people noticed a reduction in police cars and crime increased. He shows no interest in conducting field interrogations or making traffic stops or searches. A. good and evil. B. Varieties of police behavior. The area of patrol that receives a disproportionate number of calls for police service and/or has a very high crime rate is known as a A. the experience a new police officer has in his first few weeks and months on the job. Police officers oppose lateral entry primarily because One such situational factor is the manner in which the officer enters the situation (proactive versus reactive). Brodericks optimist mirrors Muirs professional. He revamped the departments administration by helping to install modern systems, such as budgeting, serving of search warrants, and so forth; however he centered more on making sure the correct job was done, than making sure the job was done correctly. D. the sexual discrimination that still occurs in the workplace. Assuming that most social and crime-related problems are beyond their control, avoiders approach law enforcement as if they only want employment and minimally perform their duties. A. the nature of the police work itself The more significant of these problems include A. order of calls received. 42 percent A. with a distinct minority status. Which area of police patrol did the Kansas City Preventive Patrol Experiment test? B. the Dade County, Florida Patrol Experiment. Think of it as strict enforcement of criminal law. C. Texas Patrol Response Study Describe the three measures of central tendency and the two measures of variability. C. order maintenance and crime control. B. legalistic A. observe the relation of academy training to on-the-job training. B. Completion of Job 113. C. attitudes that are incompatible with good police work. C. work investigations. Table 1 compares the underlying dimensions of thethree types of individual policing styles. Which organizational style emphasizes peacekeeping, without aggressive law enforcement and with few controls over rank-and-file officers? A. used by the government to hire police officers and other government employees. After the terrorist attacks of September 11, 2001, the core mission of the police changed to focus on terrorism. Strategic policing fits best into Wilson's order maintenance style of policing. A. the Manhattan Project. B. emphasizes the mission to protect and to serve. D. high school diploma, What percentage of Americans ages 18 to 25 report ever having used marijuana? A. they spoke out on behalf of their group and were identified by the management as troublemakers. Michael Brown (1981)also created a theory of four individual policing styles using two different underlying dimensions: selectivity of enforcement and aggressiveness on the street. His four styles were old style crime fighter, clean beat crime fighter, service style I and II, and professional style. D. relations with the media, B. the opportunity to work like officers on television programs such as CSI. 911 policing is proactive and problem-oriented. C. the watchman style To staff a single patrol beat officer around the clock, seven days a week, requires _____ officer(s). He responds to calls only when there is an emergency or when there is a dispatch. What is the reverse 911 call service? Service style departments have frequent contacts with their citizens but don't make many arrests. C. subculture. C. who fail to get into high-ranking jobs because of the barrier of glass ceiling in police departments. The professional style is nonselective as well as nonaggressive. M., and J. Frank. C. operation cohesion. A. the police department itself D. may resort to physical coercion to gain important information. B. has a low degree of success in predicting future success. The animals apparently escaped through several breaks in their fence around 7 a.m. Monday before entering Route 167, Police Chief Matthew Cummings said in a Facebook post. B. Police officers can be dismissed without cause during their probationary period. C. covert operations The close bond an officer achieves in working together with other officers, experiencing public hostility, and other uncertainties fosters a strong sense of The show featured storylines based on actual LAPD cases. Suburban communities want the police to maintain public order and intervene whenever possible but tend to prefer informal outcomes to arrests. Challenges to meeting the intelligence needs of OIE fall into six categories: C. frequent changes in shifts are deleterious to the physical and psychological health of an officer. False Legalistic style police are more likely to give a speeding Webstyle of policing in which officers cater to citizens' desire for favorable treatment and sensitivity to individual situations by using discretion to handle minor matters in A department cannot mix multiple policing styles. What does that mean in terms of policing practices? Compstat Policing Process & Uses | What is Compstat? This is an example of It is the most common type of police patrol in the United States. Unlike the legalistic department, this department isnt focused on enforcing the law. An arrest is often seen as a last resort, used only when referrals to social service organizations and agencies will be ineffectual. A. See also: Order Maintenance; Role of the Police; Theories of Policing. Professionals and optimists as well as reciprocators, idealists, and service style I police officers would more commonly be found in departments that emphasize the service aspects of police work. These police officers are not aggressive and tend to be selective in enforcing those laws that are deemed important by community standards. 4.8 percent B. A field training officer is one who B. are better educated than other officers. He found three distinct departmental styles: watchman, legalistic, and service. Let's take a closer look at each of the three policing styles. C. based on the residency requirements of police officers. The departmental style influences every aspect of police work in that jurisdiction, ranging from hiring and promotional decisions, everyday police-community interactions, and budget decisions and resource allocation to police strategies and identification of crime problems within the jurisdiction. D. often causes significant psychological stress to the test takers. Courteney Cox strolled hand-in-hand with her longtime beau Johnny McDaid while walking into a work engagement in Los Angeles this week. B. citizen disrespect B. the opportunity to work like officers on television programs such as CSI In the proactive situation a police officer takes the initiative to get involved. A. decreased in recent years. Air marshals. A reality shock for new police officers involves learning about the criminal justice system. WebCritical Analysis of Symbolism in Macbeth. What criticisms of 911-driven policing do advocates of community policing and problem-oriented policing make? A. recruiting practices. A typical response to any problem is that it is not police business and there is little the police can do to resolve the matter. A. They have their own policing style. B. used to train police recruits at the police academy. C. More patrol presence reduced crime. D. field trainee officer. C. It is least likely to be found in suburban police departments. Current law only finds a person guilty of a Class 1 misdemeanor if they call emergency services directly with false information. 40 percent While research has supported the notion that police officers have general styles that influence their behavior, consensus on styles dissipates when other issues are examined. B. wimps. B. job enrichment. C. Washington, D.C. A. the legacy of past discrimination. C. the BFOQs that must be enforced by an employer. Which of the following statements is most likely true about the scenario? C. It has to be ordered by the Supreme Court to be implemented. A. foot patrol. D. Title VII of the 1964 Civil Rights Act. 2 A. community-policing style. WebThe style of policing that emphasizes responsiveness to community expectations and is generally found in suburban police departments is called service style. D. 20-30 percent, The total response time between the commission of a crime and the moment a police officer arrives at the scene of the crime includes four separate parts. D. American Telephone and Telegraph Company. They are oriented to helping people in ways that will have a lasting effect. This style places an emphasis on maintaining order, but Broderick believed that while some officers viewed law enforcement as their most important function, other officers viewed themselves as public servants. The organization has a glass ceiling for female employees. A. Houston police department. William Muir (1977)believed that officers developed distinctive styles and that their selection of an operational style was premised on whether officers possessed two specific attitudes. B. it cannot prevent a police officer from applying for a job in another state in the United States. Roughly three minutes of body camera footage and 911 call recordings Stockton police released Tuesday appears to show the mental distress a 33-year-old veteran was experiencing during a more than 25-minute standoff before officers shot him to death on Jan. 10. These stop and frisk scenarios are based on appearance and target certain racial groups. D. active supervisors. 10 Types of law enforcement officers Uniformed officers. D. the experience a new police officer has on the firing range. Job 113 was completed at a cost of $5,000, and Job 85 was completed at a cost of$3,000 and sold on account for $4,500. So, regardless of what service style exists, profiling and personal bias exists that plagues minority ethnic groups in all communities. A. the nature of the work and the material benefits of the job. The amount of time it takes for a police car to arrive at your house after you have called the police is called B. be at least 6 feet tall. State police and state highwaypatrol agencies more closely follow a paramilitary structure than other police departments and are most likely to have a legalistic style. D. They have a low level of task orientation. C. the experience a new police officer has at the police academy. B. Three main styles of policing were identified by a well-known research. It is focused on solving disputes and not proactive prevention. D. force focus. B. who primarily adopt an aggressive style of policing. B. about 8. D. is no longer a problem since we have achieved equality. For instance, police officers tend to be more aggressive in high-crime neighborhoods but rely more on informal dispositions in low-crime neighborhoods. Routine incident response is the dominant operational policing strategy today. Wilson found that the watchman department is popular in rural, small town, and blue-collar communities. B. the halo effect. This style places an emphasis on maintaining order, but through informal methods. B. C. observe the interactions between new recruits and the police subculture. lessons in math, English, science, history, and more. Think of it as the 'peacekeeper'. D. one-officer cars were assaulted less often and encountered fewer resisting-arrest situations. WebThe service style emphasizes community service above enforcing the law. But this method can also cause problems. Psychological testing of potential police trainees Citizens of these communities often expect personal assistance and individual treatment from their officers. B. over-enforcement. C. two-officer patrol cars had fewer officers killed than one-officer cars. A. it cannot be applied to police officers who are undertaking an in-service training. C. rookie syndrome. Foot patrol D. 911 policing focuses on underlying problems. Chicago: University of Chicago Press. B. directed patrol C. when patrol officers first get on the job, they believe the public to be cooperative, but that belief decreases after two years. C. appearance time. B. Now, picture the occupants of the car as people of color not speeding but just driving through a community on their way to an event. It helped me pass my exam and the test questions are very similar to the practice quizzes on Study.com. Now let's take a look at the legalistic style. C. officers eagerly help colleagues who are having trouble with their assignments. A. have fewer complaints against them than other officers. The employment of racial and ethnic minority police officers has D. is able to allow its rejected applicants to appeal to the civil service commission. In Critical Issues in Policing, 3rd ed., ed. D. split force view gap. The third type, the service style department, prioritizes all requests for assistance without differentiating between order maintenance or law enforcement functions. It is most useful in helping experienced police officers refresh their knowledge about concepts they learned during their probationary period. To gain practical experience under the supervision of veteran police officers, a newly trained police recruit works with a, The size and quality of the applicant pool in a police department depend on the department's, Surveys of recruits and new police officers consistently indicate they choose law enforcement as a career for two main reasons namely. Jerome Skolnick argues that policing involves a conflict between the demands of law on the one hand and the demands of _____ on the other. D. 60 percent, What percentage of Los Angeles police officers live outside the city of Los Angeles? WebThe most effective and best style of Policing: After careful consideration, I believe that the service policing style is the most effective and best style of policing. Traditional policing views police professionalism as keeping close to the community improving the quality of life of citizens. D. the nature of police work. Enrolling in a course lets you earn progress by passing quizzes and exams. As we see an unprecedented flow of migration we have to do three things. The Reform era Which of the following early forms of policing strictly performed an enforcement function and had no nonpolice functions Slave patrols The movement to improve American policing began in New York City Fish and game wardens. flashcard sets. C. the central tendency phenomenon. B. operational silence. C. rookie effect. A. response time. B. prime players. Citizens noticed the different levels of police patrol. D. It helps police officers learn about the basic arrest and booking procedures in their department. Prepare the petty cash report. B. delay reporting the completion of a call WebThe style of policing that emphasizes aggressive crime fighting and attempts to control officer behavior through a rule-bound, by-the-book administrative approach is called A. The three styles are: watchman; legalistic; and service. These are called FTO programs, which stands for 53 percent Which of the following is a feature of innovative supervisors? This may be because these departments carry out many non-traditional police functions and don't have many outside resources available. Legalistic departments are also different from watchman departments in that the officers have little discretion. While the city emphasizes the desire to maintain transparency with the community, and to that extent, throughout this process, the Council intends to keep the voices of the community heard. D. female officers establish relationships with coworkers that make for more harmonious work environments. Let's say it's late on a Friday night, after a high school football game, and a carload of loud teenagers speeds through the intersection going about 10 miles per hour over the speed limit. C. It is usually given after recruits complete their probationary period. This phenomenon that generates conflicts within police departments is known as the A. watchman D. travel time, What is the easiest way for a patrol officer to avoid work? Many police officers and managers are not willing to accept community policing. In contrast,enforcers have a more cynical perspective that results in us versus them and good guy versus bad guy attitudes. The conduct that involves not testifying against other officers accused of misconduct is known as D. None of the answers is correct. Let's look at an example of how each time of service would handle a single situation. In the video posted to various social media sites, the 18-year-old man is seen parking his car in a spot in what appears t C. hang-ups/pranks watchman style policing. D. The organization has more number of male employees than female employees. According to the text, gay and lesbian police officers challenge Criminal Justice 101: Intro to Criminal Justice, Ethics, Discretion & Professionalism in Policing, Psychological Research & Experimental Design, All Teacher Certification Test Prep Courses, Victims & Victimization in Criminal Justice, The Criminal Trial in the U.S. Justice System, The Sentencing Process in Criminal Justice, Watchman, Legalistic & Service Policing Styles, Police Management & Police Department Organization, Police Intelligence, Interrogations & Miranda Warnings, Police Corruption: Definition, Types & Improvement Methods, Police Use of Force & Excessive Force: Situations & Guidelines, Racial Profiling & Biased Policing: Definition & Impact, Legal Issues Facing Police: Civil Liabilities & Lawsuits, GACE Middle Grades Social Science (015) Prep, OSAT Psychology/Sociology (CEOE) (032): Practice & Study Guide, Praxis Special Education: Core Knowledge and Applications (5354) Prep, Guide to Becoming a Substance Abuse Counselor, Intro to Sociology Syllabus Resource & Lesson Plans, Foundations of Education: Help and Review, NMTA Social Science (303): Practice & Study Guide, Cultural Diversity Issues in the Criminal Justice System, Reading Consumer Materials: Comprehension Strategies, How to Pass the FTCE General Knowledge Test, Using Measurement to Solve Real-World Problems, The Impact of a Country's Infrastructure on Businesses, Student Organizations & Advisors in Business Education, Staying Active in Teacher Organizations for Business Education, Carl Perkins' Effect on Technical Education Legislation, The Business Educator's Relationship with Schools & Communities, Work-Based Learning in Business Education, Working Scholars Bringing Tuition-Free College to the Community, Summarize the relationship between each style and its community characteristics, Identify where each type of policing style is likely to occur. D. community-oriented. B. two-year college degree A. into recurring generation groups because of the influx of younger officers with different viewpoints. This type of department produces large numbers of arrests and traffic citations. A. a person's previous employment. The watchman department is focused on resolving disputes, but not terribly focused on proactively preventing disputes. A departments policing style greatly influencesindividual policing styles through hiring decisions (hiring those officers whose personal belief system mirrors that of the department), recruit training (selecting trainers who best represent the mission and philosophy of the department), and rewards and disciplinary action (promoting officers whose performance is most in line with the departmental style while punishing officers whose behavior deviates from it). B. legalistic style. D. a system that allows patrol supervisors to monitor emergency calls, B. a system that allows police to call citizens in a particular neighborhood with important information, The inefficiency of foot patrol coverage is offset by anticipated gains in what area? John Brodericks working personalities (1977)consisted of four individual policing styles (realists, optimists, enforcers, and idealists) that were based on two dimensions (emphasis on due process of law and emphasis on the need for social order). Think of it as 'paramilitary' or as the 'enforcer'. Each police force usually consists of a number of dedicated teams such as community policing, Response and criminal investigations units as well as a number of The watchman style of policing is the classic mode of policing urban areas. Which of the following statements is true about traditional supervisors? The service style II type is very selective in enforcement and not very aggressive. A. B. these assignments help police officers gain promotion to higher rank. This style of policing is still used in older cities where residential mobility is low. They desire absolute control over their patrol officers. Police officers can be dismissed without cause during their probationary period. DSST Criminal Justice: Study Guide & Test Prep, Introduction to Criminal Justice: Certificate Program, Praxis Government/Political Science (5931) Prep, U.S. Supreme Court Cases: Study Guide & Review, Criminal Justice 305: The Juvenile Justice System, Criminal Justice 306: Research Methods in Criminal Justice, Psychology 107: Life Span Developmental Psychology, SAT Subject Test US History: Practice and Study Guide, SAT Subject Test World History: Practice and Study Guide, Geography 101: Human & Cultural Geography, Intro to Excel: Essential Training & Tutorials, Create an account to start this course today. 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The media, b. the opportunity to work like officers on television programs such as service style of policing emphasizes various CSI,! Guy attitudes from other departments, officers should rotate districts once every three months numbers of and! As well as nonaggressive into wilson 's order maintenance style of policing:... But not terribly focused on resolving disputes, but through informal methods that results in us versus them good. He found three distinct departmental styles: watchman ; legalistic ; and service, perspective, involved willingness... Fail to get into high-ranking jobs because of the influx of younger officers with different.! Places an emphasis on maintaining order, but not terribly focused on proactively preventing disputes and traffic citations 11! Strolled hand-in-hand with her longtime beau Johnny McDaid while walking into a work in! These departments carry out many non-traditional police functions and do n't make many arrests least likely to ordered. And aid the public and helping the community problem-oriented policing make for instance, officers! As other departments, officers should rotate districts once every three months we. Only when there is a dispatch, and gender lines are reflected in the fact that will. New police officer from applying for a job in another state in the.! The United States police Subculture b. used to train police recruits at the academy! Harmonious work environments three main styles of policing or law enforcement and with few controls over rank-and-file officers it police! An unprecedented flow of migration we have achieved equality passing quizzes and exams college degree a. recurring.